Years ago when I built my first home, I hired a general contractor that was referred to me to get the job done. Little did I know the extent of what the build entailed; carpenters, plumbers, electricians, roofers, all sorts of different sub-contractors to do my bidding. The general contractor orchestrated the maelstrom of activity in an efficient way that I could never have handled, and if I had any issues I only had to talk to him to get my answers.
The IQ Risk team was referred into a potential client, a prestigious cardiology practice. At our initial meeting the administrator complained that he was tired of dealing with multiple insurance brokers, one for each line of coverage they had. It was evident there was plenty of work to do managing the practice; the last thing he wanted was the headache from his multiple insurance policies and brokers. Which broker was on which policy? Where was their contact information? Would they be reachable? Not something he had the time or patience for figuring out when he had a pressing question about his coverage.
As we began to discuss the ways that we were able to help him, he quickly stopped us and asked one simple question, “If I have any questions with any of my policies, I only need to make one phone call to get the answers?” To which we confidently responded with a resounding “Yes!”
After showing our new client that we were able to comprehensively and competitively cover all the insurance needs including his general liability, property, workers comp, as well as the employee benefits programs for medical, dental, vision, and life, all under one roof (and one phone call away), he thanked us profusely for making his life a lot simpler.